Thank you for your interest in TexyTools. We value our community and are always open to communication. Whether you have a question, a suggestion, or a business inquiry, this is the right place to reach out. Your feedback is the most critical component of our development process, helping us improve our tools and better serve your needs.
Before reaching out, we kindly suggest browsing our individual tool pages, many of which contain a "Frequently Asked Questions" (FAQ) section that might already have the answer you're looking for. Our blog also features in-depth articles and guides that can provide further insight into how our tools work. If you've already checked those resources and still have a question, please don't hesitate to get in touch.
General Inquiries
For general questions, comments, or if you're not sure where to direct your query, this is the best place to start. We do our best to respond to all general inquiries within 3-5 business days.
Email: admin@texytools.com
Feedback & Feature Requests
Have an idea for a new tool? Or a suggestion for improving an existing one? We would love to hear it. The best way to submit feedback is via the "Report an issue or request a feature" link at the bottom of each tool's page. However, you can also email us directly.
Email: admin@texytools.com
Partnerships & Media
If you are interested in partnership opportunities, collaborations, or have media-related inquiries, please direct your communication to our business development team. We are open to exploring synergistic relationships that align with our mission of providing free and accessible web tools.
Email: admin@texytools.com
Our Commitment to You
At TexyTools, we are dedicated to providing a high-quality user experience. While we are a small team and may not be able to respond to every single message immediately, we read every piece of feedback we receive. Every email is important to us as it provides a valuable perspective on how our tools are being used and how they can be improved.
Please note that we are unable to provide personalized technical support for issues unrelated to our website's functionality. For questions about how to use a specific technology (like CSS or JSON), we recommend consulting dedicated educational platforms and forums like Stack Overflow or MDN Web Docs. Our blog is also a growing resource for understanding the concepts behind our tools.
What to Include in Your Email
To help us assist you as efficiently as possible, please consider including the following information in your email, especially for bug reports:
- Tool Name: The specific tool you are using (e.g., "Image Compressor," "QR Code Generator").
- Browser and OS: The web browser (e.g., Chrome, Firefox) and operating system (e.g., Windows 11, macOS Sonoma) you are using.
- A Clear Description: A detailed description of the issue you're facing or the feature you're suggesting.
- Steps to Reproduce (for bugs): If you're reporting a bug, please list the steps you took that led to the error. This is incredibly helpful for our debugging process.
- Screenshots: A picture is worth a thousand words. If possible, include a screenshot of the issue.
We appreciate you taking the time to connect with us. Your engagement helps make TexyTools a better resource for everyone. We look forward to hearing from you!